Frequently Asked Questions
Everything you need to know about our personal AI devices
SmartAIDevice is a personal AI assistant designed to simplify daily tasks, manage schedules, control compatible smart home devices, and provide real-time information with voice and touch interaction.
To set up your SmartAIDevice, plug it into power, download the SmartAIDevice app from your preferred store, follow the in-app wizard to connect to your Wi-Fi network, and complete the guided personalization steps.
Core features like voice commands and calendar reminders require an internet connection. Basic functions such as local timers and alarms remain available offline without connectivity.
Our support team is available via email at support@SmartAIDevice.biz, by phone at +6582008557, or by visiting our office at 10 Bayfront Avenue, Singapore 018956 during business hours.
SmartAIDevice uses end-to-end encryption and local data processing whenever possible. You control permissions and can review or delete stored data at any time through the device settings.
We offer the Compact model for bedside and desktop use, and the Hub model featuring a larger display and additional ports for enhanced connectivity.
Yes, SmartAIDevice is compatible with most leading smart lights, thermostats, and security cameras. Integration is managed through the app’s device discovery feature.
Automatic updates occur when SmartAIDevice is connected to Wi-Fi. You can also manually check for updates in Settings > Device Update on the companion app.
SmartAIDevice can be purchased online at SmartAIDevice.biz or in person at our Singapore showroom located at 10 Bayfront Avenue, Singapore 018956.